Try this gentle start that centers your teammate: 'I’m glad we have this time. I’d love to learn how you like to work and where I can be most helpful. What’s one thing that would make your week easier?' Pause, reflect back, and confirm an action. Commit publicly in your notes so the first meeting creates visible momentum immediately.
Try this gentle start that centers your teammate: 'I’m glad we have this time. I’d love to learn how you like to work and where I can be most helpful. What’s one thing that would make your week easier?' Pause, reflect back, and confirm an action. Commit publicly in your notes so the first meeting creates visible momentum immediately.
Try this gentle start that centers your teammate: 'I’m glad we have this time. I’d love to learn how you like to work and where I can be most helpful. What’s one thing that would make your week easier?' Pause, reflect back, and confirm an action. Commit publicly in your notes so the first meeting creates visible momentum immediately.
Stay factual and forward-looking: 'We committed to Wednesday, and the delivery landed Friday. That delayed QA and pushed customer testing. What got in the way?' Listen fully, reflect back, then ask, 'What early signal could we use next time to course-correct sooner?' Close with, 'Let’s pilot a mid-sprint risk review and confirm buffer time. I will protect you from scope creep.'
Address behavior, not character: 'In today’s standup, the sarcasm after Priya’s update shut down discussion. I want curiosity to feel safe. What was happening for you in that moment?' Explore triggers, then propose a replacement behavior and signal: 'Next time, try a clarifying question. I’ll back you if things get tense.' Recommit together to respectful dynamics with real accountability.
Repair quickly to avoid residue: 'Yesterday’s debate escalated, and I contributed by pushing decisions too fast. I’m sorry for my part. Can we try again with clearer roles and timeboxed options?' Invite their view, then co-create a process: 'We will list trade-offs, pick a decision owner, and set a reversal checkpoint.' Appreciation and a concrete plan restore working trust promptly.